Avenir Telecom Statement
  • Energizer 3.1 AMP Ultimate dual USB (micro USB)
  • EAN code 5025744292080
  • Energizer 3.1 AMP Ultimate dual USB (lightning)
  • EAN code 5025744292066
  • These products were sold in the UK after 1st November 2015.
  • The company's findings and corrective actions have been reported to the Regulatory body (UK Trading Standards).
  • To prevent future occurrence, Avenir Telecom have instituted improved quality control programs and stopped the production of the products in question.

  • We have been made aware that the Energizer wall chargers (AC2UUNUMC2 & AC2UUNUiP5) sold after November 1st 2015, have an electrical defect.
  • If you have purchased one of these chargers, please stop using it immediately and register you in our dedicated Website: http://www.energizeyourdevice.com/savinfo/ or contact us by either (01233 652011 freephone number) or email (recallchargersUK@avenir-telecom.co.uk). You will be sent a free post envelope in order to return the product. After receiving it
  • If you have any queries please contact us on this free (01233 652011)"
  • We would like to thank you for your cooperation and apologies for any inconvenience this may have caused.

After having returned the charger only (no need to return the cable), Avenir Telecom propose you the following compensation :
    Option 1 - A voucher valid for mobile accessory products :
  • 25 pounds for the black charger (AC2UUNUMC2)
  • 30 pounds for the white charger (AC2UUNUiP5)
    Option 2 - Refund for the amount of :
  • 20 pounds for the black charger (AC2UUNUMC2)
  • 25 pounds for the white charger (AC2UUNUiP5)

Please, register below to receive your return kit + compensation :

* Required Fields